Metro Prepaid provides a utility collections service for UK Landlords using prepayment meters.Tenants purchase power codes to top up their meters from any PayPoint store or on-line. Metro Prepaid collects the funds from the sale of the power codes and directs them back the the Landlord.
We would recommend that you raise a return via my account ( order history). Once a return is raised, a member of our team will email you a returns form. Please clearly state the invoice number and the reason for return and send to firstname.lastname@example.org. Find out more on our page here.
Our Payment Service Provider is Barclaycard EDPQ – the largest independent payment service provider (PSP) in the UK and Ireland. To find out more about our Payment and Security please see out page here.