The Smart Hub is the control centre of all devices within a smart home. It communicates with all other smart devices within the home via the Zigbee Protocol. Even if the homes WIFI is unstable or interrupted smart devices will still be able to function normally.
We would recommend that you raise a return via my account ( order history). Once a return is raised, a member of our team will email you a returns form. Please clearly state the invoice number and the reason for return and send to firstname.lastname@example.org. Find out more on our page here.
Our Payment Service Provider is Barclaycard EDPQ – the largest independent payment service provider (PSP) in the UK and Ireland. To find out more about our Payment and Security please see out page here.