*Device must be QC 2.0 compliant. NB: Please note that it is the phone that decides how much power it is going to draw from the socket and once a phone gets over around 80% charge it reduces its charging sequence. FASTCHARGE mode will not kick in if your phone is at more than 80% charge. WE RECOMMEND YOU ALWAYS USE CERTIFIED USB CABLES FOR SAFETY, OPTIMUM PERFORMANCE AND TO ENSURE COMPATIBILITY.
We would recommend that you raise a return via my account ( order history). Once a return is raised, a member of our team will email you a returns form. Please clearly state the invoice number and the reason for return and send to firstname.lastname@example.org. Find out more on our page here.
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. To find out more about our Payment and Security please see out page here.