The master socket contain a surge arrestor and an R/C circuit filter these are used by your service provider to get a fixed value resistance when they run line checks.
We would recommend that you raise a return via my account ( order history). Once a return is raised, a member of our team will email you a returns form. Please clearly state the invoice number and the reason for return and send to firstname.lastname@example.org. Find out more on our page here.
Our Payment Service Provider is Barclaycard EDPQ – the largest independent payment service provider (PSP) in the UK and Ireland. To find out more about our Payment and Security please see out page here.